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Frequently Asked Questions

During the first appointment, you and your dietitian will explore your past medical history, lifestyle, eating habits, diet history, relationship with food, and barriers to meeting your nutrition-related goals. The first part of the session is devoted to collecting information on your past and getting to know you, while the second part of the session is focused on education, planning, and goal setting. You will walk away from the session with confidence and a clear plan of action to reach your goal.

Your RD will recommend a frequency based on your medical history, lifestyle habits, and personal goals, but the decision is up to you how often you want to schedule visits.

Doherty Nutrition can provide services to clients in states where we have physical locations. Other states may have regulations protecting dietitians from practicing in their state virtually if they are not licensed in that specific state. States that all of our dietitians can offer services, regardless of licensure are Arizona, California, Colorado, Iowa, Michigan, Texas, and Virginia. Some dietitians may have additional licensure in states outside of our physical locations and the states listed above. Each dietitian’s website page will give more information on what areas they can service. To find your states click here or call our front office at 469-372-2022 for guidance.

PPO plans DO NOT require referrals prior to scheduling.

Medicare Part B/Medicare advantage HMO plans DO require a referral from your PCP or Specialist with a diagnosis of Diabetes Type 1/Type 2, Chronic Kidney Disease, or renal transplant within 36 months in order to be covered.

Medicaid plans DO require a referral (and sometimes an authorization) prior to being seen.

Commercial HMO plans and some POS plans DO require a referral authorization from your insurance prior to scheduling. If you have an HMO plan or referral requiring POS plan, please contact our office and a member of our staff will provide you with the necessary dietitian information to provide to your Primary Care Provider so they can submit the referral authorization request to your insurance. Once our office receives approval from your insurance carrier, a member of our staff will reach out to you to schedule with the dietitian on your referral authorization.

Most insurance plans consider nutrition counseling to be a preventative service, however, some plans consider it to be a medical service.

If your plan covers nutrition counseling as a PREVENTATIVE service, your visit will be covered at 100% with no patient responsibility. 

If your plan covers a nutrition counseling visit as a MEDICAL service, your visit will be subject to your specialist copay, deductible, and/or coinsurance at the time the visit is billed to insurance. 

We do not check insurance benefits on your behalf, so it is your responsibility to verify what your plan does or does not cover, and what your portion of the cost will be.

Verify My Insurance

 If you provide the office with 24 hours or greater notice, there is NO FEE to reschedule or cancel an appointment.

Our cancelation policy states that we require 24 hours notice when canceling or rescheduling an appointment. If you cancel an appt the day before or the day of your appointment, a late cancelation fee will automatically be charged to the card on file.

Our no-show policy states that if you are not present for your appointment (either virtual or in person) within the first 10 minutes after the appointment start time, you are considered a no show, and a fee will be automatically charged to your card on file.

Insurance does not reimburse for any no show/late cancellation fees.

Walk with Your Dietitian

Would you love to get some fresh air, talk to your Dietitian in person, and meet other people going through their own health journeys?!

Join us for our second “Walk with Your Dietitian” event, and feel free to bring your friends, coworkers, or partner!